Refund policy

Return & Refund Policy

Last updated: October 3, 2026

At Fabuwears, we want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return or exchange in accordance with the terms below.

Return Eligibility

We accept return requests within 7 days from the date of delivery.

To be eligible for a return:

• The product must be unused, unworn and in its original condition.
• The product must have all original tags, labels and packaging attached.
• The product must not be damaged, washed, altered or stained.
• The product must be returned with the original invoice or order details.
• The return request must be submitted within 7 days of delivery.

Products that do not meet these conditions may not be accepted for return.

Products That Cannot Be Returned

For hygiene and safety reasons, certain products may not be eligible for return.

Products purchased as final sale, clearance or specially marked non-returnable items cannot be returned unless they are received damaged, defective or incorrect.

If a product is marked as non-returnable on its product page, that condition will apply to the order.

Damaged, Defective or Incorrect Products

If you receive a product that is damaged, defective or different from what you ordered, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photographs of the product and packaging
• Any other information required by our customer support team

After verification, we may provide a replacement, exchange or refund, depending on the situation and product availability.

How to Request a Return

To request a return, please contact us using the details provided at the end of this policy.

Please include your order number and the reason for the return.

Our customer support team will provide you with the return instructions and return address where applicable.

Do not send products back without contacting us first. Returns sent without prior approval may not be accepted.

Return Shipping Charges

For returns due to change of mind, size preference, colour preference or other reasons not caused by Fabuwears, the customer is responsible for the return shipping cost unless otherwise stated.

If the product is wrong, damaged or defective, Fabuwears will review the case and may cover the applicable return shipping cost.

Original shipping charges are generally non-refundable unless the return is due to an error, defect or incorrect product supplied by Fabuwears.

Exchanges

Customers may request an exchange within the applicable return period, subject to product availability.

If the requested replacement is unavailable, we may offer an alternative product or refund, depending on the circumstances.

Refunds

Once the returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed to the original payment method used for the purchase.

Refund processing may take 5–10 business days after approval, depending on your payment provider or bank.

The time required for the refund to appear in your account may vary depending on the payment method and financial institution.

Partial or Rejected Refunds

A refund may be rejected or adjusted if:

• The product has been used or worn.
• The product is damaged after delivery due to customer handling.
• Original tags or packaging are missing.
• The product has been washed, altered or stained.
• The return request is made after the applicable return period.
• The returned item does not match the original product purchased.

Order Cancellation

Orders may be cancelled before they are dispatched, subject to order processing status.

Once an order has been shipped, it may no longer be possible to cancel it. In such cases, the customer may request a return after delivery according to this policy.

Refund for Undelivered or Failed Delivery Orders

If an order cannot be delivered because of an incorrect address, repeated failed delivery attempts or the customer being unavailable to receive the order, the order may be returned to Fabuwears.

Any refund in such cases will be processed after the returned package is received and verified. Applicable shipping or return charges may be deducted where appropriate.

Contact Us

Should you have any questions about our return, exchange or refund practices, or if you would like to exercise any of the rights available to you under this policy, please contact us.

Fabuwears

Phone: +91 8086 015 093

WhatsApp: +91 8086 015 093

Email: fabuwearindia@gmail.com

Address: Near Post Office, Main Road, Fabu, 673602, Mukkam, Kerala, India

Website: fabuwears.com

We aim to respond to return and refund enquiries as soon as possible.

Policy Updates

Fabuwears reserves the right to update this Return & Refund Policy when necessary. Any changes will be published on this page with the updated date.

The policy applicable to an order will be the policy published at the time the order was placed, subject to applicable laws and regulations.